Category : | Financial |
Phone | 855-456-7634 |
Address | P.O. Box 654158, Dallas, TX 75265-4158 |
Calling Hours | Monday–Thursday: 5 am–7 pm PT Friday–Sunday: 5 am–5 pm PT |
homeloans@sofi.com | |
Website | https://www.sofi.com |
SoFi offers multiple resources for financial assistance, including bank accounts, home loans, private student loans, credit cards, and investments. As an American organization, customers using their personal finance services can learn how to save money, build their credit, and pay off their loans. They also provide support for federal student loans at a reasonable interest rate that will help the borrower fully pay off their loan amount with a manageable monthly payment. Customers experiencing any issues with their services can easily contact SoFi’s customer service team in the following ways:
SoFi provides multiple customer service numbers depending on the type of issue you’re experiencing with their services. For customers experiencing issues with their checking and savings accounts, SoFi has a service number that can provide customer support for opening a savings account, getting their savings balances, and other options that are available to every SoFi member. They’ll be able to provide important information about direct deposit, SoFi checking, SoFi investment options, and how to make a qualifying deposit to do business with SoFi bank. Customers can also use this number for personal loans and student loan questions and concerns:
SoFi Customer Service Number: 855-456-7634
Hours of Operation: Monday – Thursday: 5 am – 7 pm PT, Friday – Sunday: 5 am – 5 pm P.T.
For customers with home loans through SoFi, their company provides a separate customer service number to handle escrow payments, home loan statements, loan refinancing options for better interest rates, and other resources:
SoFi Customer Service Home Loans Number: 844-763-4466
Hours of Operation: Monday – Friday: 6 am – 6 pm PT, Saturday – Sunday: Closed
Customers who choose to take advantage of SoFi Invest can also contact their investment support team for questions and concerns related to interest rates, account information, retirement savings, and more information from SoFi Bank.
SoFi Invest Customer Service Number: 855-525-7634
Hours of Operation: Monday – Thursday: 5 am – 5 pm PT, Friday: 5 am – 4 pm PT, Saturday – Sunday: Closed
Customers with a credit card associated with SoFi can contact their support team for questions related to missing payments, credit score checks, and other related concerns. The SoFi customer service team is available 24/7 by phone and can be called at any point for questions and concerns.
SoFi Credit Card Customer Service Number: 844-945-7634
SoFi also provides multiple mailing addresses for customers who need to make payments on their loans, investments, and credit cards through checks, money orders, and cashier’s checks. The available mailing addresses are organized according to their business type and can be found below:
SoFi Personal Loans Mailing Address:
SoFi Lending Corp. or an affiliate Personal Loans,
P.O. Box 654158, Dallas, TX 75265-4158
SoFi Home Loans Mailing Address:
SoFi Lending Corp. or an affiliate,
P.O. Box 11733,
Newark, NJ 07101-4733
SoFi Second Home Loans Mailing Address:
SoFi Lending Corp. or an affiliate,
P.O. Box 54040,
Los Angeles, CA 90054-0040
SoFi Student Loans Mailing Address:
MOHELA,
P.O. Box 1022,
Chesterfield, MO 63006-1022
SoFi Invest Mailing Address:
Apex Clearing Corporation c/o Banking,
350 N St Paul Street.
Ste 1300.
Dallas, TX 75201
SoFi Credit Card Mailing Address:
SoFi Credit Card,
P.O. Box 981075,
Boston, MA 02298-1075
Customers with SoFi can also email their customer service team for home loans, partnerships, university relations, and news press information. SoFi does not provide a customer service email address for all other services associated with their company. However, those with specific questions about their home loans or partnerships with SoFi can use the email addresses listed below for more information.
SoFi provides both an FAQ center and a help center. These resources are both aimed at different audiences to assist with their questions and concerns. For unregistered users, SoFi’s FAQ page attempts to answer commonly asked questions about their products and services. It’s a great way to learn about SoFi Bank and how it can help you find the best personal loan. It provides details about direct deposit activity, SoFi checking, SoFi personal loans, getting a private student loan, and student loan refinancing for those looking to make it more reasonable. Categories organize these sites to help inform new users about home loans, personal loans, SoFi student loan options, investments, and life insurance plans. Through these categories, customers can learn about their services and decide on what products or services they wish to take part in with SoFi.
For members of SoFi, customers can interact with SoFi’s help center for assistance with their finances. Depending on their services, SoFi customers can interact with their help center through their long list of categories, which showcase informative articles about banking, investments, loans, and credit cards.
SoFi FAQ Center: https://www.SoFi.com/faq/
SoFi Member Help Center: https://support.SoFi.com/hc/en-us
Customers who need full access to their locations, customer service numbers, and mailing addresses can find them through their contact page. Through this page, customers can find the contact information they need based on the types of services they require and how they can contact the correct department for assistance.
SoFi Contact Information: https://www.SoFi.com/contact-us/
SoFi customers who wish to keep track of their accounts can download the SoFi mobile app. The SoFi mobile app is available on both IOS and Android and can also be used to contact their customer service team by logging into their account.
Google Play: https://play.google.com/store/apps/details?id=com.SoFi.mobile
Apple Apps: https://apps.apple.com/us/app/SoFi-invest-money-buy-crypto/id1191985736
SoFi also provides its customers with social media contacts, allowing them to connect with their customer service teams for checking, loans, investments, and credit card concerns. Their social media service team can primarily be contacted through @SoFiSupport on Twitter, but all other forms of social media can be used to follow their company on news updates, changes to terms of service, and other announcements.
SoFi is an American financial company based in San Francisco, offering a multitude of financial services to both consumers and businesses. Founded in 2011, SoFi provides numerous loan options, credit cards, banking, and investment options through both mobile and desktop interfaces and partners with numerous banking and financial corporations to provide their customers with extensive financial resources for savings and success.