Category : | Computers & Electronics |
Phone | 800-680-2345 |
Address | 2 Avenue De Lafayette, 3rd Floor Boston, MA 02111 |
Calling Hours | 10 AM - 9 PM Monday - Friday |
questions@sonos.com | |
Website | https://www.sonos.com/ |
Are you trying to troubleshoot your brand-new home speakers by contacting the Sonos customer service number? Maybe you aren’t sure what product would work best for you, and you need someone to help you make your decision. Maybe you want Amazon’s Alexa to sound more vibrant than ever by running the service through your Sonos speaker while discovering different music. Discover how to do this by either messaging a technical support expert via Twitter or reading articles in the community forum.
There are quite a few customer service options for Sonos. Uniquely, the preferred form of communication is Twitter. Read on to find out how to contact them through Twitter and other customer service options.
This number will be answered Monday through Friday from 9 am to 11 pm ET. Sonos customer representatives are ready to answer your questions about their many products. They’ll support your wifi speaker system as part of your home theater. They can help you set it up with Amazon Alexa, Apple Music, Sonos Radio, or another app and elevate the sound through the Sonos Amp.
Sonos Customer Support Number: 800-680-2345.
The email address provided is for the Sonos CEO, at ceo@sonos.com.
The best way to contact Sonos customer support is through the phone or one of the many customer support links on their website. If you need to contact Sonos’ corporate offices, there are two in North America.
Sonos 614 Chapala Street Santa Barbara, CA 93101 The United States of America
Sonos 2 Avenue De Lafayette 3rd Floor Boston, MA 02111 The United States of America
Sonos offers live chat as well as a chatbot to help with your questions. Live chat is available Monday through Friday from 9 am to 11 pm ET, and Saturday and Sunday from 10 am to 7 pm ET. Just follow this link and click “Start a Chat.” There are also chat options in other languages based on the region you live in.
Sonos Live Chat and Sonos Bot: https://support.sonos.com/en-us/contact
The Sonos Bot chatbot is available 24/7, so it might be a good option if you have a question after hours.
The best part of the Sonos customer support experience is to read feedback from other customers. There are many community forums on the Sonos website to troubleshoot problems or just to discuss Sonos products. Check out the Sonos customer support website at https://en.community.sonos.com/
Community forum topics include voice control, life with Sonos, advanced troubleshooting, and community feedback. There are forums in other languages besides English.
Sonos relies extensively on X/Twitter to provide customer support. X/Twitter is the preferred form of communication. Sonos has a presence on other social media platforms as well. Check out the following pages:
Sonos is known in the consumer electronics industry as being a developer and manufacturer of smart speakers. The company was founded in 2002 and is based in Santa Barbara, California. Their first music bundle was called the Digital Music System.
Since their first products, they have developed numerous speakers and have added to their category of services, including iHeartRadio, Spotify, MOG, QQ Music, and Amazon Music. They are now working with Amazon to have their speakers to be able to controlled by Alexa.
They are also pairing with IKEA, the Swedish furniture manufacturer. IKEA will be including Sonos speakers in some of their products.