Spotify Customer Service Number

Spotify is a popular music streaming service that delivers music of all genres to over 600 million users. Although the company doesn’t have a customer service number, it offers other support modes for people who need help with their free or paid subscriptions, generating user content, or following user guidelines. Continue reading this guide to learn more about Spotify customer service and how to use it to answer your questions or get help with your account.

Spotify Customer Service Number

Spotify does not offer a customer service number, but they do rely on other forms of web-based customer support, like the Spotify Support Community, email, and social media. 

Spotify Contact Form

Spotify members who need help changing their payment options, are having technical problems streaming music, or are having trouble getting the Spotify app to work on their phone or tablet should make use of the company’s online contact form. To access the form, simply log into your Spotify account and select the “Contact Spotify Support” option. 

When filling out the form, you must select the category your issue belongs to before typing your message. Expect a response within 24 hours.

Spotify Customer Support Website

The Spotify website offers a range of articles to help its customers deal with common issues on their customer support website. Get help with issues like finding the Spotify user guidelines, downloading the mobile app, making sense of paid subscription terms, changing your personal information in your account, and removing targeted advertising on your Spotify account.

Spotify Customer Support Website: https://support.spotify.com/us 

Spotify Support Community

Visit the Spotify Community to get help from Spotify experts and other customers, whether you want more information about a premium plan or are checking that your playlist doesn’t violate Spotify terms of use. Log into your account to ask a question or answer other Spotify user questions. 

Spotify Community: https://community.spotify.com/ 

Spotify Email Address

Need support via email to learn about Spotify Connect, the Spotify app, or community terms? Use Spotify’s email address, which goes to their headquarters office. Note that it may take a few business days to receive a response, so if you need help quicker, consider using the contact form instead. 

Spotify Email Address: office@spotify.com 

Spotify Social Media Support

The company offers customer support via its X/Twitter account. Send a direct message to @SpotifyCares to get support with your Spotify plan, like Premium Duo or Premium Student. You can also tweet to @AskSpotifyStars to get help on X/Twitter from members of the Spotify Community. 

If you’d rather use Facebook, follow the Spotify Cares Facebook page and use the messaging feature for support.

About Spotify

Spotify is a music and video streaming service with millions of users around the world, including in North America, Europe, and Australia. The company was founded in 2006 in Stockholm, Sweden. Spotify offers a free Spotify account for casual music listeners, while paid subscribers can access additional benefits, like creating custom playlists, playing music ad-free, and downloading music to listen offline. 

 

Spotify Headquarters Location Map