SRP Customer Service Number

Many Arizona residents are likely familiar with the Salt River Project, a non-profit organization that supplies water and power to the metropolitan area of Phoenix. Made up of the Salt River Valley Water Users’ Association and the Salt River Project Agricultural Improvement and Power District, the organization frequently goes by SRP for short. In addition to their success in providing utility services and promoting responsible energy use, the organization makes itself accessible to every commercial and residential customer through various methods. All their contact information is described in this article. Read on to learn more.

SRP Customer Service Number

Maybe you need to dispute your electric bill or make a payment. Perhaps you must add a new debit card or credit card to your account. There could be outages, downed power lines, or utility theft to report. If you’re a company owner, you might be curious about business electric options. Customers who have recently obtained a plot of land may have questions about preparing it for irrigation. SRP offers multiple phone numbers for departments trained to address specific problems. Review the list below to figure out which department can assist you best.

• SRP Residential Customer Service Number: 1-602-236-8888
• SRP Business Customer Service Number: 1-602-236-8833
• SRP Irrigation Customer Service Number: 1-602-236-3333
• SRP Power Emergencies Number: 1-602-236-8811
• SRP Power Theft Reporting Number: 1-800-350-7135

Customer service representatives answer these phone lines 24/7, except for the business service number. That one is accessible Monday through Friday from 7:00 am to 5:00 pm MST, excluding holidays.

For a more comprehensive list of subdepartment numbers, check out SRP’s contact page.

SRP Contact Page: https://www.srpnet.com/customer-service/contact-us

Finally, if you are unsure what department can resolve your inquiry, try calling the corporate office. They can point you in the right direction.

SRP Corporate Number: 1-602-236-5900

SRP Mailing Address

Do you need to communicate with SRP about a legal dispute, formal complaint, or investor relations issue? Mail is a great contact method for that. Just send your documents to their corporate address below.

SRP Corporate Mailing Address:

SRP Headquarters

1500 N. Mill Ave.

Tempe, AZ 85281

 

If you want to mail a payment, however, use this address instead.

SRP Payment Mailing Address:

SRP

P.O. Box 2951

Phoenix, AZ 85062-2951

 

SRP Email

Emailing the SRP customer service team could help you solve a problem faster. That way, you can send documents like purchase receipts, proof of income, or photographs of damaged equipment, to name a few examples. You’ll also be able to reference previous communication easily if necessary. Get started by sending an email to the following address.

SRP Email Address: help@srpnet.com

SRP Online Support

You might want to learn highly specific information about things like price plan options, what to do about a power emergency, how to qualify for a payment assistance program, or numerous other subjects relevant to your account or services. The best department to contact is not always obvious for detailed inquiries, so reach out to the SRP customer service team through the website.

All you have to do is scroll down to the bottom of the contact information page and select your customer category. You’ll be provided with an online form to fill out, which will be forwarded directly to the most appropriate party or department for your inquiry.

SRP Contact Page: https://www.srpnet.com/customer-service/contact-us 

SRP Social Media and News

The world of energy is ever-changing, especially in a place like Arizona, with its extreme weather. To stay on top of news affecting your water usage, electric service, or other utilities–and to receive notifications immediately if there is a utility scam going around–follow SRP’s newsroom and social media channels. You can also see how SRP is supporting the community and innovating the art of energy provision. Customer service representatives might reply to any comments or instant messages you send, too. The relevant links are below.

• SRP Twitter: https://twitter.com/SRPconnect
• SRP Facebook: https://www.facebook.com/SRPconnect
• SRP Instagram: https://www.instagram.com/srpconnect/
• SRP YouTube: https://www.youtube.com/user/SRPConnect
• SRP LinkedIn: https://www.linkedin.com/company/salt-river-project/ 
• SRP Newsroom: https://media.srpnet.com/ 

About SRP

When people were first settling in the Phoenix area, their primary source of water was the Salt River. It was essential to their agricultural activities but also made them prone to flooding and droughts. Some form of management was necessary to make the area not only habitable but thriving. In 1903, the Salt River Project was born.

The dam that was built from the project was used to generate power even before it was complete. Since then, it has continued to be a significant source of electricity in the state. The Salt River Project Agricultural Improvement and Power District wasn’t created until 1936, but it quickly became part of this interest. Today, eleven power generation stations are owned by this organization and provide power and water to the people of Phoenix for residential and agricultural pursuits alike.

 

SRP Headquarters Location Map