Tervis Customer Service Number

Do you have a crack in your cup and are searching for the Tervis customer service number? Do you want to create a custom-designed cup with your local sports team on the outside? Do you need help picking out the perfect gift for your child’s teacher or your dad? Maybe you just need to find out the nearest location of a store that sells Tervis products. Regardless of your reason, keep reading to discover how to reach out to Tervis customer care reps.

Tervis Customer Service Number

The primary customer care number is 866-886-2537. Customers can call between Monday through Friday from 9 am to 7 pm ET. From this number, customers can make an order, ask about products, or check on an existing order. Also, learn about the process to create your own custom Tervis cup.

Contact the Tervis corporate headquarters and store at 941-966-2114. This store is located in Florida.

Tervis Customer Service Number: 866-886-2537

Tervis Email/Contact Form

There are two options for contacting customer care through email. 

You can send a regular old email to customercare@tervis.com. 

You can also fill out a contact form located here: https://www.tervis.com/contact-us

Appropriate subjects for the contact form include order status, Made-For-Life guarantee, or any other customer service inquiry. I guess that covers everything.

Tervis Mailing Address

It looks as if the Tervis Tumbler Headquarters also has a built-in Tervis store. Visit them in Florida.

Tervis Tumbler Headquarters
201 Triple Diamond Blvd.,
North Venice, FL 34275

Tervis Live Chat

Notice that live chat is available from the Tervis website located here: https://www.tervis.com. Click on the live chat bubble located at the top of the site. Appropriate questions for live chat are order status, Made-For-Life guarantee, gift assistance, or any other customer service inquiry. Customers need to provide a name and email address.

Tervis Support Website

The Tervis support website is located here: https://www.tervis.com/contact-us

Besides having most of the contact information available, customers can also peruse through a list of FAQs. Customer care categories include product information, ordering, my account, company information, returns, exchanges, replacements, and policies. Register your previous purchases of drinkware products or find special offers for party-branded products. 

Find out if you should really wash your Tervis tumbler in the dishwasher for a limited time or not. Learn about whether you can select items for a wide-mouth bottle purchase or find a replacement for the straw lid on slim bottles. Learn about your shipping guide options or shop for gift cards. Access or change your saved projects for personalized options. Should you need to remove product supplies or accessories, you can do it here. 

Learn about new products, like slim carafes with a free shipping option or Callie Danielle designs that are discounted sets. Determine whether you have qualifying purchases or discounts for regularly priced drinkware products for wholesale or corporate orders at checkout. If you have licensed designs on classic drinkware that should be a returned item because of improper care, you can learn more here. Do a visual inspection for a returned product to determine whether your Tervis drinkware item or other Tervis product is eligible for a return because of defects in merchandise promotions.

Tervis Social Media

Tervis is everywhere on social media.

• Tervis Facebook: https://www.facebook.com/TervisTumblerCo
  • Customers can shop or send a message to Tervis customer care reps through their Facebook page. The page says that you will usually receive an answer within the day, so it sounds as if calling the customer care line is the way to go if you have a quick question.
• Tervis X (formerly Twitter): https://twitter.com/TervisTumbler
  • Tweet on X to Tervis. You can also send a private message to customer care.
• Tervis LinkedIn: https://www.linkedin.com/company/tervis/
  • Tervis has over 300 employees. See who they are by looking at this LinkedIn page.
• Tervis YouTube Channel: https://www.youtube.com/user/tervistumblerco
  • Learn more about Tervis as a company through their YouTube Channel. Also, you can learn more about the science behind your engineer-designed Tumbler by watching these videos.
• Tervis Pinterest: https://www.pinterest.com/tervisofficial/
  • According to the Tervis Pinterest page, Tervis allows you to show the world who you are and what you love. I like that.
• Tervis Instagram: https://www.instagram.com/tervis/?hl=en
  • Look at photos of the thousands of different designs on Tervis’ Instagram page. From Disney Princesses to the Air Force – they have a design for everyone. If they don’t, you can create a custom-made tumbler.

About Tervis

Tervis’ history goes back to 1946 when two engineers were tired of drinking lukewarm coffee and martinis. They were successful in keeping their drinks hotter or colder by placing a layer of air between double walls. This original design has been tweaked through the years until we finally have the product we all know and love today.

The science behind it gives the cup usability. The designs provide the tumblers with personality. Customers love sporting a cup with their favorite teams or characters.

Tervis Headquarters Location Map