Unemployment Customer Service Number

Unemployment remains one of the biggest problems in the United States, as suggested by labor market information. Suppose you’re looking for the best resources for your unemployment. In that case, the United States Department of Labor can help you with eligibility, unemployment insurance tax, the equal opportunity program, UI benefits, request benefit payments, and more. Below, you’ll find the contact information of the US Department of Labor and get yourself back into employment among its workforce services.  

Unemployment Customer Service Number

The US Department of Labor has many resources for helping people get back into employment, and one of the best ways to contact this department is through their customer service number. They have many customer service numbers to choose from, but for general information about unemployment benefits services, unemployment insurance fraud, and other workforce development relevant information or to report fraud, the department has these customer service numbers you can call at any point:

• Unemployment Benefits Eligibility Customer Service Number: 1-877-872-5627 
• Unemployment Insurance Customer Service Number: 1-866-487-2365 
• Unemployment Statistics Customer Service Number: 202-691-6378
• Office of the Assistant Secretary: 202-693-2772

However, the US Department of Labor also provides more resources for people depending on the state they’re living in through their state websites. Each state has its own customer service number that can be called for assistance with unemployment, and resources for contacting each state department can be found at their career employment website, CareerOneStop.org, or through their Unemployment Benefits website, Benefits.gov. Users can find their state department through the link below:

CareerOneStop Customer Service Number: 1-877-US2-JOBS, 1-877-872-5627 CareerOneStop 

Unemployment Locator: https://www.careeronestop.org/LocalHelp/UnemploymentBenefits/find-unemployment-benefits.aspx 

Benefits.gov Unemployment Benefits Insurance: https://www.benefits.gov/categories/Employment%20and%20Career%20Development

Unemployment Mailing Address

To connect with the US Department of Labor about your unemployment situation, users can also use the department’s mailing address to contact them about unemployment benefits. The address below indicates the specific department used to handle and process requests for unemployment benefits.

US Department of Labor Unemployment Mailing Address:

US Department of Labor Unemployment Insurance (U.I) S-4524,
200 Constitution Ave NW,
Washington, DC, 20210

Unemployment Email Address

The USUSUSUS Department of Labor also provides numerous emails that users can contact for questions about unemployment benefits, attaining reemployment, and other issues regarding their current state of unemployment. Users can speak with a representative and gain more information using their email addresses.

Unemployment Email Address: eta.webportal@dol.gov 

Their other associated websites also have email addresses where you can contact them for more information about unemployment. These emails are listed below:

Benefits.gov Email Address: DOL_PRA_PUBLIC@dol.gov 

CareersOneStop Email Address: info@careeronestop.org

Alongside these email addresses, users can also search through their state department of labor to gain access to their contact information.

For other helpdesks: https://www.dol.gov/sites/dolgov/files/ETA/oflc/pdfs/oflcHelpDesks.pdf 

Unemployment Help Center

The US Department of Labor also provides its own FAQ page for answering relevant questions about unemployment insurance claims, direct deposit, and disaster unemployment assistance. Their FAQ page lists these various topics. Other resources that cooperate with the US Department of Labor also include their own FAQ pages that cite resources and information relevant to unemployment, including questions, including Benefits.gov and CareersOneStop.org.

US Department of Labor Help FAQ Center: https://webapps.dol.gov/dolfaq/?_ga=2.107332802.1704891417.1647020056-604069431.1647020056 

Benefits.gov Help FAQ Center: https://www.benefits.gov/help 

CareersOneStop.org Help FAQ Center: https://www.careeronestop.org/Help/FAQs-CareerOneStop.aspx

Alongside their website’s customer service numbers, mailing addresses, and email addresses, the US Department of Labor also has its own Contact Us form that can be used to inquire about unemployment eligibility and benefits directly. Their Contact Us form can allow users to inquire about employment laws, workplace laws, and other topics and issues related to labor and unemployment.

Unemployment Email/Contact Forms

Alongside this resource, CareerOneStop.org has its own Contact Us forms that can be used to reach out to its customer service teams to learn more about your benefits and career opportunities.

CareerOneStop.org Contact Us Form: https://www.careeronestop.org/Site/contact-us.aspx.

Users can also reach out to their state’s Department of Labor by visiting their state government’s website and using their available contact resources. In addition, those who wish to find their state’s Department of Labor can discover it through CareerOneStop’s state unemployment assistance locator.

Unemployment Mobile App

For those looking for mobile apps that can handle accounts related to their unemployment status and benefits, users can download the CareerOneStop mobile apps. These apps allow users to access various career tools that can help them locate unemployment programs within their state and other resources for jobs, industries, training, and salaries.

Google Play: https://play.google.com/store/apps/details?id=com.app.p7692FA 

Apple Apps: https://apps.apple.com/us/app/careeronestop-mobile/id1015917558

Unemployment Social Media

All three websites that handle unemployment have their own social media platforms that users can follow to keep up with the latest federal updates within their departments. In addition, users can also follow their state department’s social media to keep up with current events in their state impacting their unemployment benefits.

• US Department of Labor Facebook: https://www.facebook.com/departmentoflabor 
• US Department of Labor X/ Twitter: https://twitter.com/USDOL 
• US Department of Labor Instagram: https://www.instagram.com/USDOL/ 
• US Department of Labor LinkedIn: https://www.linkedin.com/company/u-s-department-of-labor/ 
• US Department of Labor YouTube: https://www.youtube.com/user/USDepartmentofLabor 
• CareerOneStop Facebook: https://www.facebook.com/CareerOneStop.org/ 
• CareerOneStop X/ Twitter: https://twitter.com/Career1Stop 
• CareerOneStop LinkedIn: https://www.linkedin.com/company/careeronestop 
• CareerOneStop YouTube: https://www.youtube.com/user/CareerOneStop 
• CareerOneStop Pinterest: https://www.pinterest.com/CareerOneStop/_created/ 
• Benefits.gov Facebook: https://www.facebook.com/benefitsGOV 
• Benefits.gov X/ Twitter: https://twitter.com/benefitsGOV 
• Benefits.gov YouTube: https://www.youtube.com/user/BenefitsGOV

About Unemployment

Unemployment is a systemic issue that is handled at both the state and federal levels within the United States and is explicitly handled by the US Department of Labor. The US Department of Labor focuses on managing and administering unemployment benefits and reemployment services to citizens throughout the US. Recently, the United States Department of Labor, Wage and Hour Division, and the Texas Workforce Commission signed a MOU to share information, conduct coordinated investigations, provide cross-training to staff, and facilitate joint outreach. It works through various programs such as CareerOneStop and Benefits.gov to provide people with information about their unemployment status.

Unemployment Headquarters Location Map