Category : | Utility |
Address | P.O. Box 4567, Houston, Texas 77210-4567 |
Calling Hours | 24/7 365 |
Website | https://www.centerpointenergy.com/ |
Following its merger with CenterPoint Energy in 2019, Vectren has continued to provide exceptional service to its customers from its initial headquarters in Indiana. Now known as CenterPoint Energy, headquartered in Houston, Vectren’s customer service line remains a vital point of contact for the more than 1 million customers across multiple states. These customers rely on Vectren, through its three subsidiaries, for their electricity and gas needs, benefiting from the company’s century-long history of dependable service.
For assistance with starting services at a new address, addressing concerns about potential service disconnections, or any other utility service queries, customers are encouraged to contact the Vectren customer service team. They have multiple customer service numbers depending on the state from which you receive their services. Their dedicated team is equipped to support thousands of residents with their utility requirements monthly, ensuring reliable access to essential services.
Vectren Customer Service Contact Directory: https://www.centerpointenergy.com/en-us/corporate/contact-us/
Their Customer Service Department business hours are from 7 am to 7 pm, Monday through Friday, except holidays. The company also offers account self-service functions that are available 24/7.
By dialing this number, you’ll connect with knowledgeable staff who are ready to help you navigate any issues or questions you might have regarding your Vectren service. Whether you’re moving, facing financial difficulties, or need general assistance with your electricity and gas service, Vectren’s customer service team is committed to providing the support you need to maintain uninterrupted utility services.
CenterPoint Energy calls Houston, Texas, home for its headquarters, and works from there to provide services to its customers alike. Their corporate mailing address is listed below for customers seeking general correspondence with the Vectren corporation. However, if you require more specific contact by mail, head to the customer service contact directory to find the specific mailing address for better customer service.
Vectren Mailing Address:
CenterPoint Energy, Inc.
P.O. Box 4567,
Houston, Texas 77210-4567
CenterPoint Energy does not provide one centralized customer support website. Instead, it provides specific subpages on various topics depending on your location. When you select the location for your Vectren energy, the website will provide multiple pages for you to navigate through, depending on your concern. However, all pages provide access to the account login page, where problems such as an unpaid energy bill, a downed power line, or a storm power outage can be addressed by the company itself.
Vectren Residential Page: https://www.centerpointenergy.com/en-us/residential
Vectren Business Page: https://www.centerpointenergy.com/en-us/business
Vectren’s social media channels keep you connected with the current events flowing through the energy world. By following these channels, you ensure you’ll know about scheduled outages, storm warnings, and when to expect your services to be restored after an interruption.
In 1912, the Southern Indiana Gas and Electric Company (SIGECO) was formed to provide the area it served with the aforementioned utilities, which it continued to do faithfully for the next 87 years. Meanwhile, in 1941, the Indiana Gas Company was formed to serve a neighboring region, putting these two corporations on a collision course that would result in their being merged in 2000 under the name Vectren.
Vectren’s legacy as a dedicated provider of gas and electric services continued until 2019, when it merged with CenterPoint Energy. This merger marked a significant milestone in the energy sector, combining Vectren’s rich history and expansive service network with CenterPoint Energy’s vast resources and broader market reach. The new entity, headquartered in Houston and named CenterPoint Energy, became a powerhouse in the utility sector. With regulated electric and natural gas utility businesses in eight states, CenterPoint Energy serves over 7 million metered customers, boasting a competitive energy business footprint in nearly 40 states.
CenterPoint Energy, Inc., part of the Fortune 500 list, has evolved through various names and mergers, including Reliant Energy, NorAm Energy, Houston Industries, and HL&P, reflecting its dynamic nature and adaptability in the evolving energy landscape. Today, CenterPoint Energy continues to serve several key markets in the United States, including Indiana, Ohio, Louisiana, Minnesota, Mississippi, and Texas, upholding the legacy of Vectren and its predecessors by providing reliable electric and natural gas utilities to millions.