Category : | Airline |
Phone | 800-862-8621 |
Address | Fleming Way, Crawley, West Sussex, RH10 9DF, England |
Calling Hours | 24/7 365 |
welovecargo@fly.virgin.com | |
Website | https://www.virginatlantic.com |
The Virgin Group has more than 40 companies spread across five major industries, so the Virgin Atlantic customer service number is always available to you. Virgin Atlantic is just one of these companies. The Virgin Group Limited is registered in the United Kingdom. Therefore, most of the company’s customer support numbers are in the UK. However, Virgin Atlantic has call centers in most territories in which it operates, including the United States, Hong Kong, the Czech Republic, and more. This article explores the various customer service options for Virgin Atlantic if you’re calling from the USA.
Virgin Atlantic has a phone line for the United States if you need to contact customer service. Whether you want to book a Virgin Atlantic flight, change a booking, pay for your flight using Virgin points, and more. The general customer service and Relay Services numbers are available 24/7. The customer service number also has a separate line for the hearing and speech impaired.
Virgin Atlantic offers a live chat to help customers manage their current booking. Please note that the live chat is strictly available for existing bookings. You won’t get assistance for anything else. Log into your My Booking account and find the live chat feature on the bottom right part of the screen.
The Virgin Atlantic Help Center website provides quick access to information. This page answers frequently asked questions about baggage, flying club help, special assistance, and more. You might be able to find the information you need without having to call customer support.
Navigate to the topic you want addressed and find the information you require. For example, clicking the baggage topic provides information about baggage allowance, baggage information, and delayed, lost, or damaged baggage.
Virgin Atlantic Help Center Website: https://help.virginatlantic.com/in/en.html
Virgin Atlantic customer support has a contact form you can fill out, and an agent will get back to you. Customer support claims the form is the quickest way to get help and is faster than calling customer support.
The contact form asks you to provide your details, including your name, email, and phone number. There’s also a place to describe your issue in detail so the customer service team can offer the relevant help.
Virgin Atlantic Contact Form: https://flywith.virginatlantic.com/gb/en/partner-hub/get-in-touch-form.html?webform=get-in-touch-form
Virgin Atlantic has a Contact Us page to find contact information for specific issues. Choose the category, and the website will suggest contact points to address the problem. You may be asked to call a specific number, use the live chat feature, or find direct answers to your questions right on the page.
Virgin Atlantic Contact Us Page: https://help.virginatlantic.com/gb/en/contact-us-flow.html
You’ll get contact information for all kinds of inquiries, including Flight Disruption, Flying Club, and Special Assistance information.
If you prefer to send a letter to Virgin Atlantic, the company offers a mailing address for the United States. You can send your feedback, complaints, or suggestions via written correspondence. The customer support team will do its best to respond to your letter in a short time.
Virgin Atlantic Mailing Address: 5787 Vineland Road, Suite 204, Orlando, Florida, 32819
You can email Virgin Atlantic if you’re a journalist or want to send charity queries. There are two email addresses available for either request.
Virgin Atlantic has multiple social media pages on different platforms. Follow the pages to get the latest information about the company’s flights, products, and services. You can also message the customer support team with questions about the airline’s products and programs, such as Retail Therapy, Flying Club, and others.
Virgin Atlantic is part of the Virgin Group, which owns and operates multiple brands. The more popular companies include Virgin Atlantic, the now-defunct Virgin Mobile, Virgin Hotels, and more. The airline brand first started flying in 1984. Today, the airline flies to more than 35 destinations worldwide. Virgin Atlantic is best known for its unforgettable in-flight entertainment, generous loyalty programs, and fabulous aircraft fleet.